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The Oldest Sweet Shop - What Our Customer's Say

Here are a selection of customer's comments we have received in no particular order...


Dear OSS
Order arrived this morning.  Delighted with the order.  As soon as I opened the box the freshness and the colourful array that greeted my eyes pleased me very much.  Nothing broken and the quality was even better than I thought it would be.
Such a change to see sweets freshly packed instead of the usual mass factory production and little plastic bags of sweets you can pick up anywhere but is very hard to tell what is inside as there is so much sugar and broken bits rattling around. 
I know where to come now!
Compliments on your quality and service.
S McMillan



Thank you so much for your product and service never fails love presentation and note card.





Thank you so much for this.

It is so nice to be able to purchase old favourites. The ones modern outlets are unaware of. Well there really are not sweet shops any more – only Supermarkets.

Simply not the same.

Thank you again.

Kind regards

J Parnell

Dear Sweet Shop

Huge, huge thanks for getting my order to me which has arrived in today's post.

I really am grateful to you  -  it is a surprise for my husband's 58th(!!!) birthday tomorrow.  I've selected lots of his favourites, but would you believe he had never heard of Spanish Gold.  I'm sure this will be great fun, particularly as he smokes a pipe!  I'll let you know the result!

Saw you in Saga magazine.

Will definitely order from you again.

Once again, thanks for doing my order so quickly.

Kind regards,

Linda Tozer

I have just received my order and i would just like to take the time to thank you for the outstanding quality and excellent service i have received. I look forward to ordering from you soon!


I just wanted to say that you are going to make my 82 year young mum very happy.

C Bridgland.



Dear All

I did place an order by mail which I have received very promptly today.  I placed the order as I was keen to find out if an alternative to Riley's chocolate rolls existed - and yours are the nearest thing yet, thanks.

I'm very pleased with all the sweets and particular thanks to Keith for packaging them so well - everything was lovely.  I'm only sorry the order was so small but I will certainly be ordering again in the future.

Thank you.

C Underwood

Thank you for the prompt processing of my order which arrived today. I have been hunting for Voice Tablets for years and was really pleased to find them on your website.  I hoped they would be the same as the ones I remembered from years ago but didn't expect that they would be.  They are!  I'm delighted.

I can't believe you also sell PROPER Floral Gums and Cherry Lips too. I'm in sweetie heaven now!

I love the wax seal you put on your despatch note, very nice touch.

Thanks again from a very satisfied customer. I'll be recommending you to my friends.

J Jones


Dear Sir / Madam,

I ordered from you for the first time last week.  I remembered seeing you featured on a television programme some time ago and managed to find you using Google. I placed the order on Tuesday and the sweets arrived on Friday. I was very impressed with the packaging, the box was neatly taped up and addressed as though some care had been taken over it. When I opened the box I found the receipt nicely presented and the sweets were beautifully wrapped and labelled, they almost looked too good to eat (although I have managed to!)

It makes a nice change to receive something which has obviously been tended to with care and attention to detail and I will certainly be ordering from you again in the future.

Kind Regards

L Gilbert

Hi Gloria - the most wonderful sweets arrived last Thursday  - so thank you so much for taking the time to Send them… Really enjoying them!  Kindest regards, Niamh 

Hi Sweetie Shop

My order has arrived all fine.

The sweets have already been eaten thoroughly!  And we can confirm the Yum factor.

Congratulations on your style, re: the Invoice nice to see there are still companies like yourselves who still make the effort for a good customer experience. 



To all at The Oldest Sweet Shop,

Many thanks again for high speed service. The order I placed yesterday afternoon arrived via the postman at 12.15pm today. He was astounded when I said I had only ordered yesterday afternoon.

So many thanks once again, till we run out of sweets again.


C Meredith

Dear Gloria & Keith,

As promised, I just wanted to let you know how the conference went in Newport last week. The old fashioned sweetie stand was a great success. We had lots of "customers". Everyone loved all the old favourites and several squealed with delight when they saw them. They went down a real treat.

Thank you again for all your help.

Best regards,



It was great to discover your website and the range of sweets on offer – I have been searching high and low for dark chocolate coffee beans (without success!) for a friend.

Many thanks for your help,




To all at the Oldest Sweet Shop,

I just wanted to say thank you for the prompt delivery of my recent order. Sweets arrived perfectly packaged and perfectly timed – the traffic light lollipops were being anxiously awaited as party bag treats for my son’s birthday party. Your communication with customers is also excellent and your website is easy to navigate and order from. All in all, great service and a wonderful consumer experience. I would definitely recommend you to friends and hope to order from your delicious range of sweets again soon.

Many thanks,

M Robson

Just to say THANKYOU SO MUCH FOR YOUR PROMPT ATTENTION TO MY ORDER. Mum was thrilled with her box of sweets ! and explained how lovely they all looked !

thanks again i will be back soon


L Brice


I just wanted to say thank you as my order arrived today, safely and beautifully packaged. I just love the seal on the paperwork!

I am delighted and thank you for your prompt service.

All the best

V Trevor-Morgan

Just to confirm the goods that I ordered (liquorice imps)  arrived very promptly and that I am extremely pleased with service!!!many thanks Terry

Thank you for my order, beautifully packaged! Love the attention to detail, the wax seal etc

Well done

Paula Holden



 Hello Gloria, 

I just wanted to thank you very much for your prompt service.  The order arrived today, in plenty of time for delivery to recipients.
I will certainly recommend you to others.
L.S. Foster

Dear Kirsty

I just wanted to drop you an email to say thank you so much. The chocolates arrived this morning. Not only is that brilliant service we were also so impressed with the presentation box.

We will definitely be using your services again and I will tell everyone who will listen about your wonderful sweet shop!

Thank you so much once again and I hope you have a great Christmas and prosperous New Year.

Kind regards

S Charlton  

Sweets were received yesterday – Thank you very much.

I like the seal on the letter – really the old fashioned way with the sealing wax!!!!!!

Takes me back.

Thanks again


J Parnell

 Hi there  lovely 'Oldest Sweet Shop' peeps,

I just wanted to say a big thankyou for the lovely sweets that I ordered, they are scrummy!  I can't stop eating them! Especially the Spanish gold sweet tobacco, never tried it before, but its great. 

Loved the history of the shop, and the wax sealed letter/orderinfo was a nice touch too.  So thank you for your great service, I shall definitely be ordering from you again, well, once I have finished all the sweets I got this time!

Kind regards

Miss Lucy Blake

Thank you Gloria for the prompt dispatch of my order –opening it took me back nearly seventy years to my childhood!  

I intended  to share the sweets with my grandchildren – but I am not sure now if they’ll get more than one or two each.

Many thanks.   J Unwin

I received the order this morning so thankyou very much and on behalf of my mum who loves your sweets thankyou again

k phillips

Hello Oldest Sweet Shop staff,

Thank you very much for your prompt and courteous service - my "Zubes" arrived yesterday.  I know where to come now for vintage sweet brands!  I shall recommend you to all my friends.


Martin Bown 

Just to say this order has arrived and my colleague is very pleased with her sweets. Thanks for the message card and for delivering so quickly. Will defo recommend.


Just like to say received my order in good time and in good condition, my Mum was over the moon with the items and couldn't believe I had got her some tiger nuts, she hadn't seen them for years. So thanks again.


H Dawson

My order arrived this morning. Thank you for prompt service. How lovely to be able to introduce my grand-children to the sweets I loved as a youngster. I'm sure they will enjoy them as much as I did - they might even allow me to refresh my memory! 

J Alexander 



would just like to thank you very much,service has been of a very high standard

a ritchie 



Dear Gloria,

Just a quick note to thank you for the sweets.  They arrived safe and sound and are just delicious.  The toffee rolls are exactly as my husband remembers. He's also fallen in love with the Pontefract cakes. The fudge is lovely too (I'm very fussy about fudge!).  I'll definitely be back for more - of everything.

Thank you for the efficient and friendly service.

Kind regards,


Thank you very much the order has arrived.My mother in law said she used to have tiger nuts when she was young,she is 86 next week,I haven't been able to find these nuts locally ,so thank you they will be a nice birthday surprise for her.

Dear Sir/Madam
Just a quick email just to say thank you for my order, it was very well packaged and arrived in perfect condition. I will be recommending you to my friends and family. The sweets are very nice and i will be ordering from you again soon.